Privacy Policy

This Privacy Policy explains how branovarian.com (“we”, “us”) collects, uses, stores, and protects personal data that you provide through lead forms and booking flows on our website (branovarian.com).

1. What personal data we collect

We may collect personal data you submit, including your name, email address, and phone number, as well as any other information you include in a message when you request a quote or submit a booking/lead request.

2. How we use personal data

To respond to inquiries and manage lead requests: so we can contact you about your request.
To process bookings and service arrangements: to confirm details and communicate with you about the service.
To operate, improve, and secure our services: including troubleshooting and protecting against misuse.
To comply with legal obligations: where applicable.

3. Legal basis for processing (Ukraine)

We process personal data in accordance with the Law of Ukraine “On Protection of Personal Data” № 2297-VI, and, where relevant to electronic transactions, in accordance with the Law of Ukraine “On Electronic Commerce” № 675-VIII.

If you provide data for a distance service interaction, we provide required pre-contract and contractual information and handle processing in line with the applicable consumer and e-commerce rules, including the Law of Ukraine “On Consumer Rights Protection” № 1023-XII and the Law of Ukraine “On Electronic Commerce” № 675-VIII.

4. How long we keep personal data

We keep personal data only for as long as necessary for the purposes described in this policy, including to fulfill service-related communications and to meet legal reporting or retention requirements. After the retention period, we delete or anonymize the data where feasible.

We do not sell your personal data. We may share personal data with service providers acting on our behalf (for example, hosting or communication services) only to the extent necessary to operate the website and perform the requested interactions. Such processing is carried out under appropriate safeguards.

6. How we protect personal data

We implement administrative and technical measures designed to protect personal data against unauthorized access, loss, alteration, and disclosure, taking into account the nature of the data and risks involved.

7. Your rights

You have rights under the Law of Ukraine “On Protection of Personal Data” № 2297-VI, including the right to access your personal data, request correction or deletion where applicable, and to demand termination of processing when there are legal grounds. To exercise your rights, contact us using the details below.

8. Contact details

For questions about this Privacy Policy or personal data processing, contact our data-related inquiries team: